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Medical Admin Receptionist Oportunity

Medical Admin Receptionist Opportunity

Medical Receptionist/Admin

IHP is seeking dedicated, passionate and friendly Administrative Medical Receptionists who are self-motivated, professional and comfortable working as part of an integrative medical team.

Affiliate Medical Centres across the GTA are looking to add to their team.

All our Affiliate clinics provide full-time front desk staff who take care of booking appointments, billing and administrative duties.

If you have a positive attitude, strong interpersonal and clinical skills, you are a passionate team player who puts patients first and enjoys collaborating with health care providers, join our team today!

The applicant must be motivated, professional and have strong work ethics as well as strong communications skills.

You will be someone who will be enthusiastic about being part of our team with a high level of confidence maintaining a positive environment while working closely with practitioners. Building strong and lasting relationships with patients will be your priority resulting in building a return clientele. 

Medical Receptionist

This critical role will have you working with our doctors and their staff to ensure they have an efficiently running practice. Duties include, and are not limited to;

  • Scheduling, booking and calling patients

  • Collect payments, billing, collections

  • Must be familiar with Outlook and Google Calendar

  • Faxing, scanning, answering phones

  • Assist patients to complete all necessary forms and documentation including medical insurance

  • Customer service with follow up calls

  • Daily and weekly tally

  • Maintaining tidiness of the workplace

  • Must be proficient with Microsoft excel and word

  • Assist with simple exercise and therapy machine (training will be provided)

Administration Responsibilities:

  • Data entry, assistance with patient care, health insurance verification and interpretation, and other duties required to run this office. Ability to perform expected tasks without supervision after training

  • Organisation and the utilization of common office programs

  • Able to prepare/write letters and invoices and administer other clerical duties as assigned

  • Record keeping, billing and bookkeeping of basic accounting tasks - Quick Books (an asset)

  • Generates custom reports on various data completing related results as needed including Appointments, Clients, Dossiers, Accounting, Marketing and special requests.

  • Assist management in marketing and promoting Product, Services, Email campaigns, Social Media and Website updates while supporting brand awareness together with content management

  • Compile reports for management showing results (ROI)

  • Responds to leads and provides feedback to Prospect and potential clients

  • Executes Telephone, Email and Online campaigns

  • Provides support for trade show and event planning

General Skill set required:

  • Excellent oral and written communications skills - Mandatory

  • Strong attention to detail with demonstrated process management skills

  • Coordinate, track and reporting of key metrics / measurements related to billing efficiency

  • Ability to work independently and with some late evenings and weekend hours where necessary

  • Assist in Administrative functions, as needed

  • Ability to jump from “high profile” to “digging a trench” type project without missing a beat and maintaining enthusiasm

Competencies:

  • Experience within chiropractic, physiotherapy, wellness or alternative (Required)

  • Excellent written and verbal communication skills (Required)

  • Strong working knowledge of Microsoft Office programs – Word, PowerPoint and Excel (a must)

  • Minimum typing 40 wpm (a must)

  • Supports the office or facilities manager in various administration duties

  • Experience working with Clinic Master, Universal Scheduling, Jane App, HCAI, Telus and PMP (an asset)

  • Accounting and bookkeeping experience (an asset)

  • Proven ability to manage Social Media posts including Facebook, Twitter, YouTube, Google+, Instagram and Pinterest (an asset)

We are looking for a dynamic and active individual; someone who represents health and wellness. A background in Kinesiology or medical science, healthcare is an asset.

Part time and Full time position - Starting with 15 to 25 hours per week for Part Time

Start as a paid contractor; 3 month period Probation is mandatory which provides full training. A permanent role will be offer for successful candidates meeting all requirements.

To be considered for our Medical Admin Receptionist roles, please send the following:

  • Cover letter explaining why you are the best candidate for this role

  • Current Resume

  • Link to your LinkedIn profile (if you have one)

  • Business/Personal References

  • Any Letters of Recommendation you may have

  • Confirm availability for Fridays and Saturdays 

    Please submit your application together with:

  • A current Resume

  • Your availability

  • Days, evenings and weekend hours are available!

  • Job Types: Independent Contractor Full-time, Part-time